The décor is great and comfortable, and the location offers convenient access to restaurants and a shopping center. There is an excellent massage parlour right next to the hotel. Although it's slightly further from the main city area, I find it perfectly fine as it allows me to avoid crowds.
Winnie
april 2025
Everything was perfect (as usual). I recommend some training to reception staff.
Payman
februari 2023
Magnificent, spotlessly clean and very comfortable accommodation. Beautiful gardens too! The hotel is a short walk from a great shopping centre which is also very convenient.
Shulamit
mei 2025
Exceptional property, very well designed with gorgeous touches in the rooms and throughout the whole property. Staff were incredibly helpful and welcoming, particularly Nolan who was on duty during my check in and had a coffee maker sent to my room instead of just tea. Everyone who works their is friendly and helpful. It’s located near the Grand Canal which is one of my favorite neighborhoods in Hangzhou, great restaurants and historical sites abound. The pool and gym are incredible, I especially loved the sauna. Will definitely be back, probably the best hotel in Hangzhou. Don’t forget to stop in their restaurant Frieda and café Berthold.
Kamyla
oktober 2022
Breakfast was v good. Room was very comfortable.
Rob
maart 2025
The standing bath water drainage is not good. Water flowed to bath tub area, making it slippery prone to falling and slipping. Pls improve.
Bessie
mei 2025
The view, and the food very comfortable bed.
Mary
maart 2025
This hotel is outstanding. Decoration and design is amazing, breakfast is excellent with plenty of choices, swimming pool is incredible and worth a try, bedrooms are clean, quiet and well thought. Going there once per year, overall my favorite stay in Hangzhou, and probably in China.
Ronan
juni 2023
Stylish, cozy and almost connected to several shopping malls for everything.
Shih-chang
maart 2024
There is a mall next to the hotel. Buffet breakfast selection is good. Room size and amenities are good.
Elene
juni 2024
Reserveringen:
+1 (888) 385-8465